
Prospective members are rigourously vetted before being allowed to join Network VEKA, and this ensures that only the very best, most professional companies are admitted. The organisation carries out frequent audits and regularly surveys levels of customer satisfaction.
Every Network VEKA customer is sent a questionnaire on completion of their installation, this allows them to praise or criticise as appropriate. It is returned directly to Network VEKA in confidence, and any problem is immediately looked into and resolved.
This audit of members' work protects the integrity and reputation of Network VEKA and explains why installer members achieve such consistently high levels of excellence.
Network VEKA even vets prospective members for financial stability before allowing them to join. Only those companies that live up to the most demanding standards are allowed to continue as members.
Homeowners can relax in the knowledge that all PVC-U windows, doors, conservatories, and other products are manufactured to the highest levels, because companies cannot become Network VEKA members without using high-spec VEKA profile and undergoing regular audits for quality. This means there is a continuous link of quality control throughout the supply chain.